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OEM System Builder Pack |
| If the package contains |
It must be accompanied by |
| desktop operating system software |
either a fully assembled computer system or a
nonperipheral computer hardware component (that will be
an integral part of the computer system on which the
desktop operating system software will be installed).
The system builder who installs the desktop operating
system software on the PC must also affix the
Certificate of Authenticity label to the exterior of the
computer case. |
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application or server software |
either a fully assembled computer system or server.
The system builder who installs server software on a
server must also affix the Certificate of Authenticity
label to the exterior of the computer case. |
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hardware |
either a fully assembled computer system or
non-Microsoft computer hardware component. |
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Terms And
Conditions |
| Sales |
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store policies |
All hardware sales are final after 7 days. No
exchange or return allow after 7 days. All parts
come with 30 days limited warranty. All warranties
are effective from the date of original invoice.
All software sales are final. No exchanges or
returns are allowed. No cancellations, refunds,
returns, or exchanges on special order items.
Deposit for system order, shipping and handling
charge, store credits, financial service charge,
installation charge, and labor charge are not
refundable. |
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returns |
A 5% restocking fee charge on all returned items paid
with check, credit card, ATM, or any method other than
green cash. Refund is paid in the same manner as
the original method of payment. Refund check will
be mailed 14 business days from the date of return. In
addition, a 25% restocking fee charge on all returned
systems, laptops, printers, or items that are not in
resalable condition. Resalable condition is
subjective to our employees, such as torn packaging,
missing manuals, labels, or accessories.
All returns must accompany with original invoice. |
|
debt collection |
$25 fee for each returned check. $30 fee plus 2% per
month interest for late payment. Customer agrees
to pay all collection expenses, including but not
limited to attorney's fee and court expense. |
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discrepancy |
Should you experience any discrepancy in shipment or
delivery, you must contact us within 48 hours from the
date of receipt. |
| Service |
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warranty |
All service comes with 30 days limited warranty for
identical problem. We do not warranty software
related problem or software incompatibility, especially
virus, spyware, adware, or popups. All warranties are
effective from the original date of pickup. |
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labor charge |
Next Day Service
Labor charge = Service charge + $35.Priority Day Service
Labor charge = Service charge + $35 / hour
(minimum one hour)
Onsite Service
Labor charge = $75 first hour + $55 each
additional hour (minimum one hour)
Labor charge is non-refundable. |
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data backup |
Under no circumstance shall the store be liable for any
special, indirect, incidental, or consequential damages
of any kind or nature, including, without limitation,
lost goodwill, lost resale profits, loss of data or
software, work stoppage or impairment of other goods.
It is highly recommended that customer backups all data
or crucial data before bringing the product into
service. |
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time of pickup |
Customer has up to 90 days to pick up the computer
system after the drop off date. Unless we are
notified, the serviced system will become the property
of the store. |
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